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Looking for answers? We have them right here.

What is the Cashaa (CAS) Yield Program and How to Benefit from It?
How to buy CAS Tokens on cryptocurrency exchanges?
What Are the Loan Terms and Interest Rates on Cashaa?
How to raise tickets for issues with your Deposits or Withdrawals?
Understanding the Earn Interest Rates on Crypto and Stablecoins on Cashaa
Accepted Documents for KYC Verification on Cashaa
Data protection and privacy regulations at Cashaa?
Cookies policy at Cashaa?
A Quick Overview of the Cashaa App Dashboard
Which wallets can you use to self-store CAS Tokens?
What Are Credit Lines – Total, Available, and Used? How Are They Calculated?
How to Sign Up and Create an Account on the Cashaa App
How to Troubleshoot issues with Buying Crypto on Cashaa
Supported Fiat currencies and payment methods for buying crypto
Understanding the CAS Token Rewards and Benefits
Why is KYC Required on Cashaa?
What is the CAS Token and how does it work?
Restricted Countries and Prohibited Activities at Cashaa
What License Does Cashaa Hold for Its Operations?
Loyalty Program Levels and Benefits Explained
What is the Cashaa Loyalty program and how does it work?
How Does the Cashaa Referral Program Work?
How to Join Cashaa’s Referral Program?
How to Change the Email Address on your Cashaa App
How to Complete your KYC Verification on Cashaa
How to Deposit Cryptocurrency on Cashaa
How to Withdraw Cryptocurrency from Cashaa
How To Add a Recipient To Send Cryptocurrency
How to take out a loan in your Cashaa account
How to make Fixed deposit in your Cashaa account
How to Earn on Flex for your Cryptocurrency in your Cashaa account
How to buy Crypto with Fiat using your Cashaa account (Onramp)
How to Enable your 2FA on the Cashaa App

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Step-by-step guide

To ensure a secure and seamless experience, Cashaa requires users to complete a simple identity verification process. This step is essential for compliance with regulatory standards and to protect your account from unauthorized access. Follow the step-by-step guide below to complete your KYC (Know Your Customer) process:

How to Complete your KYC Verification on Cashaa

  • Step 1:

    Start by logging into your Cashaa account.

  • Step 2:

    From the dashboard, navigate to Settings (refer to the image below for guidance).

  • Step 3:

    Select the KYC option to begin the verification process.

  • Step 4:

    A verification email will be sent to your registered email address.

  • Step 5:

    Open the email and click on the Verify KYC link to proceed with the process using our trusted KYC partner.

  • Step6:

    Make sure your web or mobile camera is connected and working. Click Continue and follow the instructions displayed on the screen.

  • Step 7:

    Select the country and document-type of the ID you wish to use.

  • Step 8:

    Upload the photos of the ID document. You can use any official government document—ID-card, passport, driving license, etc. —valid for at least one month after the present date.

  • Step 9:

    Complete the liveness check by facing the camera and slowly rotating your head in a full circle as instructed.

  • Step 10:

    Now you’ll just have to wait while Sumsub checks your data. This won’t take long and the status of your application will be updated automatically.

Created on January 24, 2025