Knowledge Base: You can find all our announcements and updates, there is a high chance that your query will get resolved if you are following the updates.

Find the answer: Cashaa is a community of thousands of people it might be possible that your issue has been raised and already answered. It’s great if you can join the discuss of a similar problem and get help from existing solutions.

Account Helpdesk: For all account-related questions such as account balance or transaction-related issues, raise a ticket to our support team from the helpdesk section in the dashboard. Steps how to raise a helpdesk ticket.

Open Public Ticket: Sharing is caring and being a transparent and community-driven company we encourage users to ask questions in public so that the community can give there helping hand and Cashaa can focus on achieving its milestones. Please make sure you select the right category of your issue to raise a Public ticket. Click here to raise a public ticket.

Talk to our CEO: You can write to or find his twitter and telegram at


If you want to send us Gift or Cards, our mailing address is Cashaa Technologies Limited, Bloom. Space, 52 Gower St, Bloomsbury, London, England, WC1E 6EB.



1) We will not provide any personal or account-related information via Facebook or Telegram, such as your transactions and other sensitive information or ask for private keys.

2) Please note that there’s an unofficial Cashaa group which is not Cashaa’s official announcement platform. This group is community-driven and views of admins and members are per their personal discretion. Cashaa does not take responsibility for the accuracy of the answers given.