Hello David, Thank you for contacting Cashaa. Please find the link of releasing dates of tokens https://medium.com/cashaa/cas-bep2-token-release-trading-all-you-need-to-know-108144fb6434 Have a great day. Thank you. Regards, Madhavi.
Question My CAS appear on the swap page, but not in any of my wallets?
I followed the swap tutorial, and on the Swap page it says \’Received CAS (ERC20) : 16844.441\’. This amount however, is not showing in any of my wallets? How do I move these to my wallet now that I completed the swap?
Article Cashaa formed a pre-compliance team to increase the bank account opening acceptance rate for crypto companies
Crypto-related businesses are always underserved by banks all over the world. Small countries with relaxed regulations like Malta, Cyprus, etc. might be seen as a friendly destination, but on the ground, the reality is the same and the risk of banking is much higher due to weak administration. Cashaa’s mission is to provide a secure and […]
Question My CAS is on the swap page as received, I have selected Ledger Nano S as receiving wallet, when is my CAS transferred to Nano S?
Question When I send my tokens to the Cashaa swap address do I have to transfer the full amount?
i seem to be unable to swap my deposit of cas tokens. It says erc20 generated address but surely I don’t want an erc 20 address… please help, have struggled. To open an account ie master and staking..it is sufficient to deposit 500000cas correct? When is the deadline for being able to sop?
Question Hello, 50k ERC 20 cas tokens are locked because I am in the smart-value-plan. how do i swap these for the new token type?
The team will take care of staked tokens conversion. Remaining tokens have been released to your BEP 2 address.
Question Hello, You provided me a Binance chain wallet with Public and Private address. I am able to import the public key and can view the cashaa present in it but when I try to import private key in trust wallet, the app says “failed to import private key” Kindly tell me the solution immediately.
The private key is encrypted using a secret key. To transfer tokens to Trust wallet you can use the Send tool. Please make sure you have enough BNB to pay for the network fee.
Question Hello,I see my Cashaa coins in the blockchain confirmed..but where are the coins…where do they appear?
Please follow the below steps https://help.cashaa.com/knowledgebase/how-to-swap-cas/
Answer Answer for I took the 10 Euro that cashaa gave us and i bought ETH. Why I can’t swap them?
10 GBP/EUR is given as a credit to try the service and check the pricing, BTC/ETH/CAS will be released once the payment will be made.
Question When I send my tokens to the Cashaa swap address do I have to transfer the full amount?
Yes, existing ERC20 tokens are not valid anymore after the community decided to migrate from ERC20 to BEP2. Based on which wallet you are using you can find the details at our knowledge base with step by step guide on how to SWAP https://help.cashaa.com/knowledgebase-category/getting-started-guide/