Hello Siegfred, Thank you for contacting Cashaa. Please help us with a screenshot and your ETH address. Request you to raise a help-desk ticket as this website will not support any attachment. https://help.cashaa.com/knowledgebase/how-to-open-a-helpdesk-ticket/ Awating for response
Question cas swap
i have erc 20 cas tokens on my Trust wallet. when i follow the steps to send it for swap to the address on cashaa swap page it gives me an insufficient balance error to send my tokens. what is the workaround for this?
Answer Answer for Please extend CAS swap date to 25th October
Hello Nimesh, Thank you for contacting Cashaa. The Last date for free swapping is 25th September. No further extension will be given. After this date there will be a small fee to swap the tokens.Please click here to read more https://medium.com/cashaa/cas-bep2-token-release-trading-all-you-need-to-know-108144fb6434. Have a nice day. Regards, Madhavi
Question Please extend CAS swap date to 25th October
Many investors in India are finding difficult to source ETH for MEW gas
Answer Answer for My CAS appear on the swap page, but not in any of my wallets?
Hello David, Thank you for contacting Cashaa. Please find the link of releasing dates of tokens https://medium.com/cashaa/cas-bep2-token-release-trading-all-you-need-to-know-108144fb6434 Have a great day. Thank you. Regards, Madhavi.
Question My CAS appear on the swap page, but not in any of my wallets?
I followed the swap tutorial, and on the Swap page it says \’Received CAS (ERC20) : 16844.441\’. This amount however, is not showing in any of my wallets? How do I move these to my wallet now that I completed the swap?
Answer Answer for BEP-2 wallet shows 0 balance after swap
Dear Hacene, Thank you for contacting Cashaa. The users who have completed the swap process correctly and still didn’t receive the swap tokens then may be they have not completed there KYC tier 1 and tier 2. Please help us with your register email ID so that we can check your account.
Question BEP-2 wallet shows 0 balance after swap
Hi, I transferred my CAs ERC20 tokens to Cashaa, did the SWAP and sent them to a Cashaa wallet. I confirmed the SWAP address and then activated my BNB BEP2 wallet. I still see a 0 balance on my BNB wallet, how long will it take for me to see my tokens? Thank you.
Question CAS swap
I don’t recive full number CAS after swap.