Hello Kevin, Thank you for contacting Cashaa. You will have to create a new account using a same email id which was register with Cashaa in June 2018. Access your wallet which holds your Cashaa tokens and transfer them to CAS ECR-20 address (You will get this address from your Cashaa Account section CAS SWAP […]
Question No funds Email not recognised
I bought 1000 dollars worth of cashaa in June 2018. My email no longer is valid when I click the forgot password. Can you please explain? I have all emails here to prove it. The email in question is Boylo28@hotmail.com
Answer Answer for General questions
Hello Mr. Gomez, Thank you for contactin Cashaa. Cashaa works as an Uber or Airbnb model where we do not hold customer funds and let that part done by retail banks, clearing banks, acquiring bank, corporate banks, principal members around the world working with us. While we focus on making sure no matter how big […]
Answer Answer for Please extend CAS swap date to 25th October
Hello Nimesh, Thank you for contacting Cashaa. The Last date for free swapping is 25th September. No further extension will be given. After this date there will be a small fee to swap the tokens.Please click here to read more https://medium.com/cashaa/cas-bep2-token-release-trading-all-you-need-to-know-108144fb6434. Have a nice day. Regards, Madhavi
Question Unable to login to my account
Hello Team, I havent logged into my account from almost 1 year and when I try to do it now it says incorrect password and when I tried to click forgot password it says no user account found. and directlink say 404 page with gone message. does any one know how it can be […]
Article September Community AMA Wrap-up
Kumar started the session by thanking everyone who joined the AMA, and those who submitted their questions in the form. We believe the AMA was very useful to all and we wanted to also give the latest updates to the rest of the Cashaa community who couldn’t make it. Carl Jolley: How long does […]
Answer Answer for My CAS appear on the swap page, but not in any of my wallets?
Hello David, Thank you for contacting Cashaa. Please find the link of releasing dates of tokens https://medium.com/cashaa/cas-bep2-token-release-trading-all-you-need-to-know-108144fb6434 Have a great day. Thank you. Regards, Madhavi.
Question My CAS appear on the swap page, but not in any of my wallets?
I followed the swap tutorial, and on the Swap page it says \R17;Received CAS (ERC20) : 16844.441\R17;. This amount however, is not showing in any of my wallets? How do I move these to my wallet now that I completed the swap?
Answer Answer for BEP-2 wallet shows 0 balance after swap
Dear Hacene, Thank you for contacting Cashaa. The users who have completed the swap process correctly and still didnR17;t receive the swap tokens then may be they have not completed there KYC tier 1 and tier 2. Please help us with your register email ID so that we can check your account.
Answer Answer for Questions
1. Email to all the registered users are sent, please register if you are not a registered user. 2. The idea of voting was introduced on 2nd June during AMA, please join monthly AMA or read the updates 3. Trading of ERC20 was halted on 28th May and until 15th June the message was shown […]