Scotty asked 4 years ago
Greetings,
I have been a cashaa member for sometime the entire last year and have been regularly logging into my account. I tried logging in today morning and since i have forgotten my password, i tried resetting it from Cashaa portal. Using Cashaa password recovery i get an error that my account does not exist which is absurd since i have been using my same email id for the whole of last year. Please look into this and fix it.
janina answered 4 years ago
Hello,
Please be informed that you need to register/open an account on the new website with the same email id you had registered on Cashaa ICO website.
Once you register and login, please open the profile section where you can see your information under the account related information tab.
Also, please be informed that the address in your new account is newly generated.
This will not have any CAS tokens.
However, the old address of yours will have the tokens you were holding.
If you wish to store them securely with enhanced security, you can transfer your CAS tokens from old address to your new Cashaa CMC wallet.
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