Jeremy Adams asked 3 years ago
I was in the process of changing 2fa on my phone. I sent a support ticket CAS-2-0-2503. Now I can’t get back into my account because it doesn’t recognize my 2fa on new phone. I can’t reply to the ticket cause I can’t log in. Where do I go for help?
1 Answers
janina answered 3 years ago
Hello Jeremy,
You have to send an email on support@cashaa.com with your selfie and a letter stating that you want to reset 2FA date and sign. Also attached the same ID which you have uploaded in KYC.
Regards,
Madhavi
Please login or Register to submit your answer
