I was in the process of changing 2fa on my phone. I sent a support ticket CAS-2-0-2503. Now I can’t get back into my account because it doesn’t recognize my 2fa on new phone. I can’t reply to the ticket cause I can’t log in. Where do I go for help?
You have to send an email on firstname.lastname@example.org with your selfie and a letter stating that you want to reset 2FA date and sign. Also attached the same ID which you have uploaded in KYC.
Please login or Register to submit your answer