Jeremy Adams asked 4 years ago
I was in the process of changing 2fa on my phone. I sent a support ticket CAS-2-0-2503. Now I can’t get back into my account because it doesn’t recognize my 2fa on new phone. I can’t reply to the ticket cause I can’t log in. Where do I go for help?
1 Answers
janina answered 4 years ago
Hello Jeremy,
You have to send an email on support@cashaa.com with your selfie and a letter stating that you want to reset 2FA date and sign. Also attached the same ID which you have uploaded in KYC.
Regards,
Madhavi
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