I got this e-mail.

DiscussCategory: General DiscussionI got this e-mail.
koo chang ryul asked 3 years ago

I got this e-mail.

Dear Chang Ryul,

As per your request, we have deactivated your account.
Please note that Cashaa will only comply with such requests to the extent it is legally obligated to and depending on your account activity until that date, certain personal data may be maintained in accordance with anti-money laundering and counter-terrorist financing legislation to which Cashaa is subject.

Hope to see you again soon.

The Cashaa Team

I’ve never disabled it.
Why did this mail come?
I can’t log in.
You can’t even find your password.
What should I do?

1 Answers
janina answered 3 years ago

We enabled a new security feature which is mandatory, the system will deactivate your account if the wrong password is entered more than 3 times. Its will get activated back in 24 hours.