2FA code not working while logging in

DiscussCategory: General Discussion2FA code not working while logging in
Arun asked 10 months ago

Hi,
I have enabled the 2fa on my account and now I can not login with the same. Kindly assist. I have already synced the Authenticator multiple times and yet I have issues logging with the 2fa as it says incorrect code.

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Kumar Gaurav replied 10 months ago

Please send an mail with your Govt ID matching the name of your Cashaa account with a selfie requesting deactivating the 2FA, to reset again.