No funds Email not recognised – Cashaa Help Centre & Frequently Asked Questions

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Kevin Boyle asked 2 weeks ago

I bought 1000 dollars worth of cashaa in June 2018. My email no longer is valid when I click the forgot password. Can you please explain? I have all emails here to prove it. The email in question is Boylo28@hotmail.com

1 Answers

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Madhavi Waghmare answered 2 weeks ago

Hello Kevin,

Thank you for contacting Cashaa.

You will have to create a new account using a same email id which was register with Cashaa in June 2018.

Access your wallet which holds your Cashaa tokens and transfer them to CAS ECR-20 address (You will get this address from your Cashaa Account section CAS SWAP page) after that you have to follow this process.

https://help.cashaa.com/knowledgebase/how-to-swap-cas/

Have a nice day.

Regards,
Madhavi