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I can not access my account anymore

January 11, 2020January 11, 2020 Oliver Hanel
Discuss › Category: Cashaa Account › I can not access my account anymore
0 Vote Up Vote Down
Oliver Hanel asked 1 year ago

Hello,
 
my name is Oliver Hanel, 29.101988, Berlin Germany
I have a Cashaa Account and I am the owner of around 23.000 Tokens. 
My Account was registered under the following email:
ollihanel@gmail.com
I want to log in and its telling me that there is no account under that email adress. How is that possible?  Can you help me please? It must be a technical issue
 
Best Wishes
 
Oliver Hanel

1 Answers
0 Vote Up Vote Down
janina answered 1 year ago

Please register using the same email again to recover your account. This happened because you have not replied to our GDPR email and not logged into your account in more than 18 months. 

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