Home Knowledge base Jobs We are hiring! Customer Success Manager

Cashaa is the largest crypto-friendly neo bank providing services to hundreds of businesses from the crypto industry. We are growing more than 200% month by month and on a mission to become a first choice bank for the business and individuals who want to use Bitcoin and other cryptocurrencies.

We are looking for an ambitious person who wants to make a difference in the world.

The ideal candidate will be responsible for gaining a deep understanding of the clients’ business objectives and challenges and creating strategic recommendations based on this understanding. You will do so by building a strong relationship with our clients and analyzing our clients’ data. Essentially, you will act as the main point of contact for our clients.


  • Dialogue with our clients to understand their business objectives and challenges
  • Analyze clients’ data and provide strategic recommendations to clients
  • Able to help to solve customer queries coming through tickets/email or phone.
  • Prospect for new sales leads and close sales


  • Minimum 2 years’ of client relationship experience (Preferred in banking)
  • Ability to manage multiple projects and clients
  • Strong communication and interpersonal skill in the English language.
  • Knowledge of Cryptocurrencies or Banking.

Salary: 450- 1250 Euro (Base+ Bonus) The slab based approach helps our RMs to balance their personal and work life without putting them directly into a pressure to always achieve a higher target. 

Other benefits: 

  1. Work + paid vacation for 2-3 weeks in any destination picked by the team
  2. Annual bonus based on 4 major parameters. Target/ quality of customer service/ size (brand value) of the business onboarded/ efforts given by the RM to increase the overall performance and reputation of Cashaa.
  1. Work from home/any city/country in the world

Apply now: https://www.linkedin.com/jobs/view/1891570346/

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